Privacy Policy
Feb 25, 2026
Privacy Policy
Effective Date: 2/25/2026
Last Updated: 2/25/2026
Welcome to Tailored (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (https://tailoredtexting.com/) or use our services (the “Services”).
By using our website or Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
Name
Email address
Phone number
Company name
Billing information
Any information you submit through forms, demos, onboarding, or support communications
B. Customer Data (Provided by Our Clients)
As part of providing our Services, our clients may share end-customer data with us via their Ecommerce Platform, including:
Customer names
Phone numbers
Shipping address
Order details
CRM data
Message content
We process this data solely to provide the Services and in accordance with our agreements with our clients.
C. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Referring URLs
Cookies and similar tracking technologies
2. How We Use Information
We use information to:
Provide and operate the Services
Facilitate human-powered SMS conversations on behalf of clients
Integrate with your Ecommerce Platform
Improve performance and optimize messaging strategies
Process payments
Respond to support requests
Improve our website and Services
Comply with legal obligations
We do not sell personal information.
3. SMS & Communications
Tailored enables businesses to communicate with their customers via SMS.
We send messages only on behalf of our clients.
Message content and frequency are determined by the client’s relationship with their customers.
Customers may opt out of SMS communications directly with the business client.
Tailored does not use SMS data for unrelated marketing purposes.
4. How We Share Information
We may share information with:
Service providers (hosting, CRM integrations, payment processors)
Cloud infrastructure providers
Analytics providers
Legal authorities if required by law
In connection with a merger, acquisition, or sale of assets
All service providers are required to maintain confidentiality and appropriate security measures.
We do not sell or rent personal information.
5. Data Retention
We retain information:
As long as necessary to provide Services
As required by contractual obligations
As required by law
Client data is retained according to our agreement with the client.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access personal information
Correct inaccurate information
Delete personal information
Object to or restrict certain processing
Withdraw consent (where applicable)
To exercise these rights, contact us at: founders@usetailoredapp.com
8. Cookies & Tracking
We use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Support marketing efforts
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children.
11. International Users
If you access the Services outside the United States, you understand that your information may be transferred to and processed in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
Quinn Group LLC dba Tailored
254 Chapman Road, Ste 208
Unit 1014
Newark, Delaware 19702
founders@usetailoredapp.com
Website: https://tailoredtexting.com/